Zoom announces new features for modern work experiences

by IANS |

San Francisco, Nov 9 (IANS) Video conferencing platform Zoom has announced new features to power modern work experiences in the hybrid era.

At its annual event, Zoom announced four new features coming to the platform -- 'Mail and Calendar', 'Spots', 'Virtual Agent' and 'IQ Virtual Coach'.

With the 'Mail and Calendar Clients' feature, users don't have to leave the platform to access their email and calendar. Both the services will be integrated directly into the platform, the company said in a statement.

The company also launched 'Mail and Calendar Services' for those who do not have specialised IT services but are keen about privacy and security.

Clients and Services for Mail and Calendar will be available in beta.

'Spots' is a "video-enabled persistent space" built within the platform and will be available in early 2023 to support inclusive conversations and keep team members in touch.

'Virtual Agent' is an "intelligent conversational AI and chatbot solution" that employs machine learning and natural language processing to understand and effectively handle customer issues. It will also be available in early 2023.

Additionally, 'IQ Virtual Coach' will be coming soon as part of IQ for Sales.

"It will simulate a variety of selling scenarios to give salespeople a practise environment where they can improve their pitches, get input from prospects, and receive real-time content suggestions while speaking with them," said Zoom.

By enabling administrative-authorised installed apps, it will soon be simpler for developers to provision and manage apps that interact with the platform.

On the Zoom App Marketplace, developers will soon be able to make money from their apps, the company said.

Latest News
Formula E World: Victory for Pascal Wehrlein and Porsche Sat, Jan 28, 2023, 12:15 PM
Man City beat Arsenal 1-0 to reach FA Cup fifth round Sat, Jan 28, 2023, 12:13 PM
Leipzig edge Stuttgart to move second in Bundesliga Sat, Jan 28, 2023, 12:05 PM
ILT20: Marcus Stoinis joins Sharjah Warriors, says he is mentally prepared for UAE weather Sat, Jan 28, 2023, 12:02 PM
Indian-American loses election to head Republican Party after challenging establishment Sat, Jan 28, 2023, 12:01 PM
Record rainfall overnight in Auckland causes massive flooding Sat, Jan 28, 2023, 11:59 AM
Greek govt survives motion of censure over wiretapping affair Sat, Jan 28, 2023, 11:32 AM
Moscow orders Latvian ambassador to leave Russia within 2 weeks Sat, Jan 28, 2023, 11:30 AM
Spain registers 5.5% GDP growth in 2022 Sat, Jan 28, 2023, 11:29 AM
US reports 100 paediatric flu deaths this season Sat, Jan 28, 2023, 11:28 AM
Five held for thrashing thief, hanging him upside down in K'taka Sat, Jan 28, 2023, 11:27 AM
Clouds in Jammu; rain, snow likely in Valley Sat, Jan 28, 2023, 11:26 AM
Giridhar Gamang, several Odisha leaders join BRS Sat, Jan 28, 2023, 11:25 AM
Akhtar, Morkel, Hafeez, Perera to play for LLC Masters Tue, Jan 24, 2023, 05:11 PM
Shreyas, Siraj included in the ICC Men's ODI Team of the Year Tue, Jan 24, 2023, 05:05 PM